Notice: Depending on device software, some of the above contents may or may not be available for backup.
Notice: Media that is DRM-protected will not be included in the backup because of licensing reasons. For example, if you purchased a movie from Samsung’s Media Hub, the movie will not be included in the backup. However, you can still retrieve the movie after restoration by signing into your Media Hub account and downloading it.Prerequisites:
- Kies Software & Mobile Device Support
- Device Connectivity
Step 1: First you should download and installing Kies (Windows | Mac) on your computer, then connect your Samsung smartphone or tablet to your computer via a USB data cable.
Step 2: Make sure that Kies is connected to your Samsung device. Once connected, Kies can recognize the device and you’ll see basic information about your device in the first tab.
Step 1: Connect the device to your computer and launch Kies.
This is your last chance to back out of the restore. If you’re sure you want to restore your data, click Next.